Updated 13 November 2015
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
- Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to repair your computer or to ship your computer to you.
Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We do not store credit card information and we take precautions to protect your information. We do not collect any personally identifying information from mere visitors to our site. Your email address may be collected when you send us an email. If you do business with us, we will collect your email address, name, organization information, address and information necessary to repair your computer.
When you submit sensitive information via the website, your information is protected both online and offline.
To buy from us, you must provide contact information (like name and shipping address). This information is used for billing purposes and to to collect, track and analyze non-personally identifiable usage and statistical information pertaining to the repair of your computer.
Our site also use Google Analytics to help analyze how users utilize our site. The tool uses “cookies,” which are text files placed on mobile device, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of our website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the site and to compile statistical reports.
In the normal course of business, we use a credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes beyond processing your credit card and that information is never stored and is encrypted and transmitted in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
Our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.